Frequently Asked Questions
How long will it take for my order to arrive?
We ship your orders as quickly as possible, so usually allow 5-7 business days. . We do not offer shipping cost refunds for lost or stolen packages through the use of USPS First Class. When your order has been processed and shipped we will send a tracking number to your email so you can track your package. Days of transit may be slower if order has been made during a holiday seasons or public holidays.
Do you ship outside the US
We do not ship out of the US..
How do I return an item?
We allow you to return eligible products within 15 days of having received them. Contact us if you have any requests for a return and we will assist you. After inspecting your return we will refund your payment method or contact you You are responsible for the product until we receive it, so please send the package with a Tracking Number. Items that are marked final cannot be returned, exchanged or refunded. If you are just wanting to exchange a product.
please contact us at Jacksbeardoil@gmail.com so we can hold the correct product for you.
I have received an incomplete order.
Please contact us immediately and we will work with you to send you your missing item(s) free of any additional shipping costs.
How can I track my order?
A tracking number should have been sent to you via email at the time of purchase. If you did not receive one you may contact us and we will resend it to you.
Can I send as a gift?
Yes, we can do that. Just add the shipping address of the person you want the product to go to.
How much does shipping cost?
Shipping cost usually depends on the the amount of products ordered and the weight. USPS First Class shipping is usually the cheapest form of shipping. All of our shipping is calculated through weight therefore shipping costs vary with the quantity of products and the type of items you've purchased.
Do I need an account to place an order?
No,..Most are our sales from this site are placed through Amazon and Etsy
How do I checkout?
Follow the link to the appropriate product for checkout